Terms & Conditions
Website – Conditions of Use
If you visit and/or shop at Rubber55.co.uk, you accept these following conditions.
Copyright
All content included on this site, such as: text, graphics, logos, pictures and digital downloads, is the property of Rubber55 Ltd or its content suppliers and protected by UK and international copyright laws. All software used on this site is the property of Rubber55Ltd or its software suppliers and protected by UK and international copyright laws.
Trademarks
Rubber55 Ltd logos and trade dress may not be used in connection with any product or service that is not Rubber55 Ltd, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Rubber55 Ltd. All other trademarks not owned by Rubber55 Ltd that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Rubber55 Ltd.
License and site access
Rubber55 Ltd gives you a limited license to access and make personal use of our site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Rubber55 Ltd. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Rubber55 Ltd. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Rubber55 Ltd without express written consent. Any unauthorised use terminates the permission or license granted by Rubber55 Ltd. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the website of Rubber55.co.uk so long as the link does not portray Rubber55 Ltd or its products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Rubber55.co.uk logo or other proprietary graphic or trademark as part of the link without express permission.
Copyright complaints
Rubber55 Ltd respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please send an email to admin@rubber55.co.uk.
Site policies, modifications and severability
Rubber55 Ltd reserves the right to make changes to our site, policies, and these “Conditions of Use” at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Purchasing from our Website:
Please read through our terms and conditions carefully before placing your order, then if you order, print a copy of your order for future reference.
The contract between us will be formed once we confirm to your acceptance of your order. We will do this by email for internet orders and by telephone for phone orders and postal orders. Prior to then, we will be under no obligation to supply you with the goods you have ordered.
It is your responsibility to verify that your email address is in proper working order and must assume the risk of all consequences for transmission or operational failures.
If you purchase from this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
Rubber55 Ltd does not sell products to children but it sells them to adults, who can purchase using a credit card. If you are under 18, you may use Rubber55.co.uk only with the involvement of a parent or guardian. Rubber55 Ltd reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Sizes
If applicable, please provide us with the relevant measurements, so that we can send you the correct sized garment. When measuring, the customer is responsible for supplying Rubber55 Ltd with the correct measurements, using the sizing diagram and size tables as a reference guide.
Colours
All colours displayed in the “colour chart” are a basic representation of the colours we offer. These colours may vary slightly from batch to batch.
Price
The price shall be the price quoted on the website or the catalogue price except for when we make an error or if the price has changed since publication. If we have made an error, we will inform you of this as soon after you have placed your order as possible and will tell you the correct price and you will be asked if you still wish to place the order with us. If we have not heard back from you within 10 days, then we will presume that you did not want to place your order again with us and we will give you a full refund if you have already paid.
We reserve the right to alter prices and specifications or merchandise at any time, without notice.
Payment
All payments must be in advance. Major credit cards are accepted. Your card must be registered at the billing address. Cheques are accepted if drawn against UK bank only. Make cheques or postal/money orders payable to “Rubber55 Ltd”. If sending cash please make sure that it is sent by insured post.
You can also order:
By telephone: Monday – Friday from 11am until 5pm (GMT) +44 (0)1778 420559
By E-mail: admin@rubber55.co.uk
By Post: Rubber55 Ltd, Unit 18, Spalding Business Park, Bourne, Lincolnshire, PE10 9LF, UK.
Delivery
Please allow up to 15 weeks for delivery on made to order items. If we are not able to deliver goods within these times, Rubber55 Ltd will inform you and you may, if you wish, cancel the contract and we will fully reimburse you.
Most goods are made to order and we hold minimal stock.
Rubber55 Ltd will not be under any liability to you for any delay or failure to deliver if the same is wholly or partly caused directly or indirectly by circumstances beyond our reasonable control.
All goods are dispatched by registered post via Royal Mail or courier service in plain, discreet packaging for your privacy. All parcels will be sent by recorded post and will require a signature on delivery, for this reason we do not send to packing stations or P.O Boxes.
All items purchased from Rubber55 Ltd are made pursuant to a shipment contract. This means that the risk of loss title for such items pass to you upon our delivery to the carrier.
We strongly suggest that, upon receipt, you inspect the goods and advise us if the goods are faulty.
Shipping Rates
UK
Order Value/Shipping Charge
£0 - £55 = £7
£55 - £300 = £10
£300+ = £15
Europe
Order Value/Shipping Charge
£0 - £55 = £10
£55 - £300 = £14
£300+ = £25 (Shipped with DHL Express)
United States
Order Value/Shipping Charge
£0 - £55 = £15
£55 - £300 = £22
£300+ = £30 (Shipped with DHL Express)
Rest of World
Order Value/Shipping Charge
£0 - £55 = £14
£55 - £300 = £20
£300+ = £35 (Shipped with DHL Express)
Returns & Exchanges
Rubber55 Ltd will only accept refunds or exchanges if the goods are faulty. It is important that you check our sizing charts carefully before placing an order. Exchanges or refunds on returned goods are only accepted if the item is in its original condition and unworn together with the receipt. All exchanges must include instructions what you require and a new item will be sent to you.
Please note: Rubber55 Ltd does not offer refunds for any made to order garment for any other reason than stated above. This is due to the individual requirements of the customers order which may not be resaleble by Rubber55 Ltd.
Returns must be shipped back with the receipt for a refund. Shipping and handling charges are not refundable. All exchanges and returns must be postmarked no later than 7 days after receiving the item.
International customers outside the EU please state on a customs form your parcel is a 'Return for repair/exchange'. Any parcels sent back to Rubber55 Ltd with customs charges will not be accepted.
Please note: For reasons of hygiene, underwear ranges will only be exchanged if they are faulty. All goods are thoroughly checked prior to shipping.
Ship all exchanges & returns to:
Unit 18,
Spalding Business Park
Bourne
Lincolnshire
PE10 9LF
UK
We recommend returning the goods via insured post as we are not responsible for any loss or returns/exchanges.
As a consumer, you have certain rights by law regarding the return of defective goods and claims in respect of losses caused by negligence on our part or failure to carry out our obligations. These terms and conditions shall not affect those rights.
Repairs
Repairs will only be accepted if all the following conditions are adhered to:
Garments must be thoroughly cleaned inside & out, including all traces of rubber polish or silicone products.
Repair has not already been attempted.
Privacy Notice
Rubber55 Ltd uses your information carefully and sensibly. This notice describes our privacy policy. By visiting Rubber55.co.uk, you are accepting the practices described in the Privacy Notice.
The only information Rubber55 Ltd gathers, is the information you are willing to share with us. That means for instance that when you want to place an order, we need certain information to handle that correctly. This information is never used outside Rubber55 Ltd.
Rubber55 Ltd does not share information with third parties, other than the information needed to share with our carrier in order to send you the purchased goods, our business is fetish, not selling information. Your details will therefore never be exposed to others for a commercial reason.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Disclaimer
Due to the nature of our products Rubber55 Ltd will accept no responsibility for:
Personal injury through misadventure or incorrect usage.
Allergic reactions due to the natural latex content in all of our rubber products.
Links
Rubber55 Ltd takes no responsibility or liability for anything that happens as a result of reading anything on this page or anything contained in links or subsequent pages.
Relevant United Kingdom law will apply to any contract between us.